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Press Release
Blue Dart Recertified and Awarded ISO 9001
- Continues to set standards in Quality and Service excellence -

Blue Dart Express Limited, India's leading express company received its ISO 9001 re-certification for another three years. In 1996, Blue Dart Express Limited, was the first express company in India to receive an ISO 9001 certification for countrywide operations. Continuing the same trend, the recent re-certification is another Milestones achieved by Blue Dart and endorses the high standards of Quality set by the company in the express industry.

The certification was awarded after rigorous audits by the Internationally renowned firm - Lloyd's Register Quality Assurance. Unlike the ISO 9002 and 9003, ISO 9001 takes a more holistic approach and encompasses design aspect also. The Blue Dart Express Limited Quality management system is applicable to Design, management and operations of country wide express transportation service and to international destinations services through multinational express company on principal to principal basis.

According to Mr. Clyde Cooper, Managing Director, Blue Dart Express Limited, "Another first for Blue Dart, the ISO 9001 re-certification confirms the company's commitment towards Quality and Service excellence. The Re-certification is a reflection of the very high standards of Quality and standardisation achieved and maintained by the company, unmatched by any one else in the Indian express industry."

Blue Dart Express Limited is India's largest express company with a 36% domestic market share. Blue Dart today offers a comprehensive range of services and products for both domestic and international shippers. Blue Dart's continuous commitment towards understanding the needs and concerns of the customers has enabled it to provide unmatched standards of service quality with 99.9% reliability levels in the express industry. Today Blue Dart is the only express company servicing over 1101 locations in India and is the First ISO 9001 certified company in the express industry. Blue Dart is one of the largest Global Service Participants of FedEx, the world's largest express transportation company.

For further information contact

marketing@bluedart.com
Dated : September 23, 1999
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