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| Case Study #3 (Domestic Priority) |
A major multinational bank was involved in a large-scale merger, the first of its kind in India. It was necessary to transfer the complete loan base to the new owner, with the customers' consent.
Analysis
The bank required a receipt of every customer's authorisation in order to fulfil legal requirements, and a very short time frame in which to complete the activity. It had a large database and required absolute precision.
Business Solution
Blue Dart offered its expertise in database management and provided Domestic Priority service to track each document, ensuring it was delivered to the customer and returned to the bank within the required time frame. The entire exercise was planned and executed meticulously.
The new owners have continued the relationship with Blue Dart, using its services for all their distribution needs. |
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